It's entirely possible for someone to complete security training, pass the quiz, and still click the next convincing phishing email that lands in their inbox. That's not a contradiction: it's the gap between awareness and behaviour, and it's the reason so many training programmes show little real-world impact.
Awareness is knowing the rule. Behaviour is what actually happens under time pressure, social pressure, or simple distraction: the exact conditions attackers deliberately create. Training that only tests recall never touches that gap at all.
Closing it requires practice, not just information: realistic scenarios where someone has to make the decision under some version of real pressure, so the instinct, not just the knowledge, gets trained too.
See how goDeep turns thinking like this into training your team will actually remember.